When the term IT comes around in a corporation, few enjoy hearing of it,
unless a computer is broken and needs to be repaired. The rest of the
time IT is this unknown entity in the company that keeps computers
and networks running without being seen. So it's no wonder that IT
governance can be vilified, since they ask for money and resources
for a department that doesn't seem to be contributing directly to the
success and profit of the enterprise. This is why network visibility
for IT governance is so important
Typically,those in charge of the Information Technology department in a company
are middle management types, who came from an IT background, and may
not have a lot of business experience. This is partly why getting
demands to go through may be difficult. There's ways to get things
done and resources allocated, and sometimes it's not obvious why IT
should get anything more than they already have. This is where
visibility comes in. IT governance should make it a priority to let
the rest of the company know what IT can do for them. This could be
billboard posters that display a list of useful computer related
tips, or a comprehensive way to contact IT in case something breaks.
It can also be reports, sent to management on a regular basis,
detailing what the department has done so far, and how it has helped
the bottom line. The point of visibility is to let others know you
exist, and that you contribute to the overall success of the
organization.
Visibility for IT governance is useful for other purposes as well. As common
users become more tech savvy, a lot of employees tend to flirt with
the limits of what's permissible with their computers. Whether that's
installing unauthorized software, going to sites unrelated to their
work, or bringing in unauthorized devices. Instead of clamping down
on them, having a visible presence, and clear notices why these
things aren't allowed is a better solution. People should know what
can happen when a security breach occurs, and how devastating it
would be for the company. They should realize that plugging in an
infected thumb drive on their work computer may infect the whole
network. This all starts with increased visibility, and communication
between departments. By having specified people set to display these
messages and notices, they become emissaries for IT and help spread
the work that the whole department is doing.
Overall, network visibility for IT governance is a crucial part of the day to
day activities, and something that's too often ignored, leading to
the whole department being ignored by both management and the users,
which is never a good thing. By doing these simple steps, you can
help your company progress, avoid potential troubles, and ensure IT
gets the funds and resources it needs.
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